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    Frequently Asked Questions

    Can you ship my order overnight?

    No, we offer USPS Priority Express shipping for USA orders. Priority Express takes 1–2 business days.

    Why does my product say not for human consumption?

    The products for sale on tianeptinedirect.com are not for human consumption. The products on this site are intended for research purposes only by research institutions. The terms and conditions you agree upon when checking out state that when purchasing these products, you are confirming you are a valid research institution.

    How long will delivery take?

    3-7 business days

    When do you ship?

    We ship Monday – Friday. Orders will ship the same day if placed by 3pm EST. Orders placed after 3pm EST will ship the next business day.

    Will I receive a receipt with my order?

    Yes, all orders will receive a receipt, and a tracking email once the order is shipped.